How to regain trust

I just got a chinchilla for the first time and it’s been a bumpy road. The first few days weren’t the best she was in a dog cage cues her cage hadn’t gotten here yet and she was constantly bothered by my family. Once her cage got here she started show signs of pain and at first I thought it was bloat but the sings stoped and she started feeling better. But as far as bonding it hasn’t been well. She naturally curious but also easily scared. I’ve scared her multiple times during play time. I...

How to regain trust