Tail SOS

Hi everyone,

I'm trying to see if this has occured to any of your chins and if there's a solution to this mystery.

My white chinchilla's tail is shedding and her tail is getting thinner and thinner. We have no idea what is causing this seeing as nothing has changed. It also seems that it's taken a long while to grow back. Right now there's only baby furs trying to grow.

Any help and guidance will be awesome.

Thanks!
Selene